Privacy Policy
At Soft Echoes, we believe trust is part of every meaningful relationship. When you visit our website, subscribe to our newsletter, download a resource, make a purchase, or contact us, you may share some personal information with us. We treat that information with care.
This Privacy Policy explains what we collect, how we use it, and the choices you have.
1. Information We Collect
We may collect personal information when you interact with Soft Echoes, including:
Your name
Email address
Contact details
Billing and payment information
Any information you choose to share when contacting us, completing a form, joining a waitlist, downloading a resource, or making a purchase
We may also collect basic technical information, such as your IP address, browser type, device information, pages visited, and general browsing activity. This may happen through cookies or similar technologies that help us understand how visitors use the website and how we can improve your experience.
2. How We Use Your Information
We use your information to support your experience with Soft Echoes. This may include:
Processing purchases, downloads, bookings, or service inquiries
Sending resources, guides, newsletters, or updates you have requested
Responding to your questions or messages
Improving our website, content, products, and services
Sharing relevant updates about Soft Echoes Academy, Soft Echoes Studio, Soft Echoes Living, and related offers
Managing payments, subscriptions, customer support, and administrative needs
Where required, we will only send marketing communications with your consent. You can unsubscribe at any time.
3. Sharing Your Information
We do not sell or rent your personal information.
We may share limited information with trusted service providers who help us run Soft Echoes, such as payment processors, website hosting platforms, email marketing services, analytics tools, course platforms, or customer support systems.
These providers are only given the information needed to perform their role and are expected to handle it securely and responsibly.
We may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, and integrity of Soft Echoes, our users, or others.
4. Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, disclosure, alteration, or destruction.
However, no website, platform, or online transmission is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on where you live, you may have the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Withdraw consent for marketing communications
Object to or restrict certain uses of your data
You can unsubscribe from marketing emails by using the unsubscribe link in our emails or by contacting us directly.
6. Cookies
Soft Echoes may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and create a smoother browsing experience.
You can manage or disable cookies through your browser settings. Please note that some parts of the website may not work as intended if cookies are disabled.
7. Third-Party Links
Our website may include links to third-party websites, platforms, tools, or resources. Once you leave the Soft Echoes website, we are not responsible for the privacy practices, content, or security of those third-party sites.
We encourage you to read their privacy policies before sharing personal information with them.
8. Email Communications
When you subscribe to our newsletter, download a resource, join a waitlist, or make a purchase, we may send you emails related to your request or interest.
Our intention is to send thoughtful, useful communication — not noise. You can unsubscribe from marketing emails at any time.
9. Payments
If you make a purchase through Soft Echoes, your payment information may be processed by a secure third-party payment provider. We do not store full card details on our website unless this is handled securely by an authorised payment processor.
10. Children’s Privacy
Soft Echoes is not intended to collect personal information from children without appropriate consent. If we become aware that we have collected personal information from a child without proper consent, we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time as Soft Echoes grows, our services change, or legal requirements evolve.
Any updates will be posted on this page with a revised effective date. We encourage you to review this policy occasionally so you remain informed.
12. Contact Us
If you have any questions, concerns, or requests related to your personal information, please contact us at:
We will do our best to respond with care, clarity, and respect.